Managers Need To Know How To




  • Leverage IT for demonstrable business value

 


  • Understand/define the roles and responsibilities of key IT and non-IT stakeholders in deploying digital initiatives



  • Prepare for the evolving/dynamic technical, business/industry, & social landscape/ecosystem

 


  • Establish effective strategic, tactical and operational IT/digital governance processes

 


  • Manage emerging technologies; what are they and how can they be leveraged for competitive advantage

 


  • Ensure effective communications within and across the organization

 


  • Develop a business-IT investment plan, with options; reconcile how these alternatives are assessed and allocated resources

 


  • Leverage current and emerging digital trends for industry optimization (e.g., financial services, healthcare, pharmaceuticals, government, manufacturing, transportation)

 


  • Effectively and efficiently integrate technologies within IT and across the enterprise

 


  • Drive innovation and entrepreneurship; apply frameworks of best practices that derive competitive advantage

 


  • Effectively manage change and its associated risks (within the business, IT, & external partners)

 


  • Prepare a scalable strategy and associated plans to meet capacity & business/industry/environmental demands

 


  • Anticipate sourcing strategies; considerations for insourcing (hiring, training, motivating) or outsourcing (e.g., Capex vs Opex, build a facility, risk evaluation, onshore/near shore/far shore, vendor selection)

 


  • Implement effective Human Resource initiatives

 


  • Formulate the right team and organizational/reporting structure

 


  • Build optimal operational and technical plans in harmony with the strategic business plans and growth initiatives

 


  • Develop and groom IT staff to take on more managerial responsibilities

 


  • Lead & manage initiatives to ensure that all commitments are attained

 


  • Enhance client & vendor/service provider alignment; strategic, tactical and operational governance, and contract negotiations

 


  • Establish a partnership with the business and strategic external partners

 


  • Measure and assess ITs contribution to the business (e.g., ROI, TCO, TVO, Balanced Scorecard); IT financial management

 


  • Improve key digital management processes (e.g., analytics & reporting, security, continuity, capacity planning & availability, service levels, project management, problem management, procurement, information assurance, budgets, people management) 


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