Financial services is not what it was even a few years ago. Understanding emerging information technologies and their impact on the financial services industry, and the roles and responsibilities of IT and non-IT stakeholders in leveraging these emerging technologies in light of the digital transformation, will be at the heart of all of the courses.
Money is as old as time. What we do with it is new and continuously changing,
while Fintech is transforming the industry.
With today’s digital transformation, the traditional ways of transacting cash, paper, brick-and-mortar banking, and investing are considered too unwieldy, complicated, and costly. Today’s ecosystem demands the latest developments in fintech (financial technology). Automated investing and financial research, fully branchless banking, voice operated payments, and crypto currencies are revolutionizing the industry.
By leveraging emerging information technologies (e.g., big data, analytics, blockchain, robotics automation, AI), fintech firms are providing new services that automate the entire ecosystem securely and transparently. They are driving intense changes in competition and regulation.
The Digital Financial Services Certificate (Fintech) focuses on the use of IT to enhance the strategic, tactical, and operational elements across the financial services industry value chain.
These changes present many opportunities and challenges. This has raised the demand for IT professionals with not only the proper technical background, but also advanced knowledge of management, industry, and interpersonal skills; especially regarding how to leverage IT in financial services. Non-IT professionals also require increased proficiency in how best to leverage IT across the enterprise. Managers from all parts of the enterprise are being called upon to work together to address these complex business and technical challenges. Preparing IT and non-it professionals with these necessary skills has become essential, in light of the digital transformation and emerging information technologies.
- Financial document search and synthesis
- Enhanced virtual assistants
- Capital markets research
- Regulatory code change consultant; Regulation & Compliance Reporting
- Personalized financial recommendations; Trading & Investment
- Customer Service
- Risk Management & Fraud Detection
- Credit Evaluation and Financing
- Automation of Back-Office Processes
- Enhanced Fraud Prevention
- Enhanced Predictive Analytics
The Financial Services IT Certificate focuses on the use of IT to enhance the strategic, tactical, and operational elements across the financial services value chain; from investment research through banking and investing at home, and includes critical supporting functions, such as capital markets, trading, banking, and regulatory and compliance.
The courses are designed for IT and non-IT professionals in the Financial Services industry whose roles involve leveraging digital financial services industry opportunities to provide demonstrable value from their IT investments, in light of the digital transformation and emerging information technologies (e.g., AI, blockchain, social media, analytics, big data), while addressing important considerations like providing a secure infrastructure and hybrid work environment. Due to the diversity of this industry (banking, brokerage, and insurance) and attendees background, GIIM will work with you to ensure all objectives are attained.
All courses are available live/synchronously
face-to-face & online
1. Financial Services Industry Trends and Issues
This course concentrates on the current and emerging IT opportunities for the financial services industry. Due to the diversity of this industry (banking, brokerage, and insurance), along with the assortment of client characteristic (i.e. retail vs. institutional) we modularize the lectures by industry and client partitions, based on the background and objectives of the attendees. This segregation will provide candidates with a better understanding of this ever-changing industry use of IT. Upon successful completion of this course, candidates will have a solid understanding of the industry, market dynamics, and their roles in ensuring the effective application of technology today and in the industry's future. This course focuses on how the digital transformation enables innovation, especially by leveraging emerging technologies (e.g., blockchain, robotics process automation, AI, social media, analytics, big data) to empower customers/clients, along with the ever changing regulatory considerations.
2. Financial Services Industry Capital Markets
Financial services organizations are, of course, major employers of IT personnel, including on international trading floors where capital markets products are bought and sold for clients and for the institutions own value. The course is predominantly about leveraging IT in Capital Markets. However, based on the participants background and goals the course will focus more on Capital Markets or more on the use of IT. Additionally, based on the candidates and degree of interest, and the time available, the course will devote some time to the use of IT in organization of trading floors.
3. Financial Services IT Back Office Operations
This course is designed to provide attendees with an in-depth understanding of the financial services back office processes and the role of information technology (IT) in these processes. The primary goal is on helping candidates to be an effective provider of information system strategies, and the development and operations plans in this arena. The various phases of the trade process will be described, including key regulatory requirements. The current contributions of IT to the process will be reviewed, including straight-through processing, T+1, and foreign exchange trades.
4. Financial Services Marketing and Sales
This course concentrates on the use of IT in the effective selling and marketing processes in the financial services industry. Due to the diversity of this industry (banking, brokerage, and insurance), along with the multiplicity of client characteristic (i.e. retail vs. institutional) the course will modularize the lectures by industry and client characteristics. This segregation will provide attendees with a better understanding of this ever-changing industry. Upon successful completion of this program, candidates will understand how to identify client constituent’s product needs and the ability for financial services companies to deliver the appropriate product (services) in a timely, cost-effective fashion. Corporate branding and marketing strategies will also be reviewed and challenged by the candidate.
As Financial Services organizations accelerate the digital transformation of their industry, they are focusing their investments in leveraging information technology to improve customer/client products/services while lowering overall costs. In today’s highly regulated, increasingly resource-constrained, and cost-focused environment it is essential to understand how to effectively and efficiently manage an organization’s information technology (IT) resources. There are numerous strategic, tactical, and operational choices to be made about managing Financial Services IT resources and it is essential to ensure that IT and non-IT executives across the organization work in harmony.
Experience has made it clear that Financial Services organizations need well-conceived organizational structures, skills, processes, and decision rights to ensure that IT investments are appropriately leveraged across the organization, especially when considering the impact of emerging information technologies.
This course prepares Financial Services executives by providing a comprehensive understanding of the fundamental decisions related to the management of IT resources in the Financial Services environment. The course will also provide an overview of current and future information technologies and their potential impact on customers/clients, organizations, and associated stakeholders.
The course is designed to be delivered live/synchronously (face-to-face or online) with a total of twenty (20) contact hours. While the schedule is flexible, it is usually delivered in approximately ten (10) 2-hour modules/lectures/sessions.
The IT-Financial Services topics include:
- Deriving IT-business strategies
- Considerations for types of
- organizational structure
- sourcing
- governance (i.e., decision-making and decision rights)
- roles/responsibilities
- processes
- Leverage emerging digital technologies
- The business value of IT
- The definition, concepts, and contexts of Financial Services IT
- Enhancing business-IT alignment
