What Managers Need To Know

This Certificate gives participants the tools necessary to examine opportunities for leveraging IT in government (Federal, State, and Regional), government agencies, and social institutions in our society, to bring about demonstrable value added change. The certificate combines the theory and practice of government, politics, and policy-making along with trends in information technology for those who desire to make a significant difference.


The certificate focuses on how to address the bureaucratic decision-making process at the federal, state, regional and local levels, while understanding how an administration – the collective body of employees a particular government entity houses – works collaboratively, effectively, and multilaterally with the benefit of the community and individual in mind, to bulid effective and efficient IT strategies that leverage emerging technologies. Why decisions are made and in what manner – as well as under what degree of collaborative effort – are incorporated throughout this certificate.


During the course of study participants will be able to examine public management or policy issues, while understanding how the use of various entities within government structure may be used to come to a proper solution. Candidates will study policy analysis, to a degree of being able to conceptualize and interpret existing and future IT policy, as well as manage IT policy implementation in accordance to risk, uncertainty, and risk preference. Candidates will be able to understand how new policy concepts may mesh with existing policy and law, as well as how it interfaces with the spectrum of public affairs, public perception, and public reception. Opportunities to leverage new technologies like social networking and cognitive computing to engage citizens are fundamental in today's ever changing world.


Understanding emerging information technologies and their impact on governement and their constituents, and the roles and responsibilities of IT and non-IT stakeholders in leveraging these emerging technologies in light of the digital transformation will be at the heart of all of the courses.


Management Competencies

GIIM will work with you to derive the appropriate focus & content for the courses within this certificate based on the government (e.g., federal, regional, location) and the backgrounds and objectives of the candidates. These courses address how the digital transformation and emerging information technologies enables/drives innovation, especially by leveraging technology to empower your constituents.


The template of the four courses for this certificate are:

  1. Administrative/Back-Office Services
  2. Constituency Facing Services
  3. Judicial Processes
  4. Trends & Directions of IT in Government including the impact of new technologies (e.g., blockchain, robotics, AI, cognitive computing, analytics, big data)



Find out more by clicking on the 5-titles on the top of the screen, the drop-down list above, the pictures or the occasional bold text link on the right.



If you have any questions, please click the picture above to email us.



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