The Enterprise Process Management Area of Information Management consists of three separate but related offerings, namely: Business Process Management, Supply Chain Management, and Service Oriented Architecture. Supply Chain Management contains four courses which provide the candidate with a breadth of understanding surrounding supply chain strategy and management, and a depth of understanding of supply chain management’s three core process areas, namely: Procurement and Supplier Management, Manufacturing and Operations Management, and Distribution and Logistics Management.
ITs role in integrating these processes is essential in optimizing an organizations supply chain. They are applying modeling, simulation, what-if analysis, and scenario planning to simplify their supply chain processes and improve outcomes. To do this often demands digesting massive amounts of data in real-time, with advanced informatics to identify the best course of action. Ensuring a collaborative IT-business team is fundamental.
All companies, large and small, manufacturers and service providers, depend on successful supplier performance to help satisfy their customers. The performance of an agile, motivated, and responsive supply base can improve operating efficiencies, reduce costs, and increase customer satisfaction.
Supply chain management integrates the activities associated with the procurement of material, the transformation of procured material into final product, and the delivery of final product to customers. These activities include the traditional purchasing function, along with additional activities that are important in the relationship with suppliers, distributors, and customers. Internally, Supply Chain Managers work with Operations, Engineering, Distribution, Information Systems, Purchasing, Marketing, and Finance functions. They share forecast, customer, design, and production information. Externally, Supply Chain Managers concentrate on building a high performance team focused on maximizing customer value while maintaining speed, flexibility, efficiency, and responsiveness in their own operations.
Understanding emerging information technologies and their impact on enhancing supply chains, and the roles and responsibilities of IT and non-IT stakeholders in leveraging these emerging technologies in light of the digital transformation will be at the heart of all of the courses.
The 4-course certificated is comprised of four courses selected from:
1. Strategic Supply Chain Management
This course illustrates the theory and practice of designing and analyzing supply chains. It provides tool sets to identify key drivers of supply chain performance such as inventory, transportation, information and facilities. It provides an enhanced understanding of key concepts in supply chain management, with an introduction to how IT can be leveraged to enhance the supply chain processes. For this course, supply chain management is defined as "the integration of key business processes from the end user through the original suppliers that provides products, services, and information that add value for customers."
Recognizing the interactions between the supply and demand components and how they are enhanced by IT, the course provides a methodology for implementing integrated supply chains, enabling a framework to leverage these dynamics for effective product/process design and enterprise operations. This is a comprehensive course covering a broad range of topics in the management of supply chains. Content emphasizes managerial issues and challenges as opposed to technical aspects. Topics include:
This course will focus on the important topic of strategic sourcing and purchasing management. Topics will include:
The focus of this course is the strategic design of supply chain networks. The course provides an examination of (1) the role of supply chain network design within the context of the firm's competitive strategy, (2) alternative supply chain designs and the factors that influence network design decisions, (3) a framework for the network design process, and (4) the principal models and techniques used for the design of supply chain networks. This course focuses on the economic conditions, managerial strategies, governmental policies, IT considerations, and other phenomena which affect the demand for and supply of transport and distribution services - the delivery portion of the supply chain.
Recognizing the interactions between the supply and demand components, the course provides a methodology for implementing integrated supply chains, enabling a framework to leverage these dynamics (especially IT) for effective product/process design and enterprise operations. This is a comprehensive course covering a broad range of topics in the management of supply chains. Content emphasizes managerial issues and challenges as opposed to technical aspects. Topics include:
This course focuses on strategic supply chain transformation, innovation, and organizational change. The course examines current and emerging issues, technologies, and best practices with respect to supply chain strategy and IT; value creation through design and redesign of supply chain capabilities; transformational outsourcing; supply chain role in new product design, development, and market introduction; technology adoption; and change management.
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